Administration Management refers to the planning, organising, coordinating, and controlling of organisational operations to achieve efficiency, compliance, and sustainability. It acts as the operational glue between leadership vision and day-to-day execution. WHY IT MATTERS? Administration Management is the backbone of any successful organisation. It ensures that people, processes, resources, and information work together seamlessly to support strategic goals. In the digital era, traditional administrative practices are evolving rapidly, driven by ERP (Enterprise Resource Planning) systems and data-centric decision-making. This guide provides a structured understanding of: Core administrative functions Managerial responsibilities ERP-enabled digital transformation Best practices for modern administration ADMIN AND ERP: COMPREHENSIVE GUIDE WHAT IS ADMINISTRATION MANAGEMENT? Organisations with standardised administrative processes experience up to 30% higher operational efficiency Ensures operational continuity Supports strategic decision-making Enhances regulatory compliance Optimizes cost and resource utilization “Efficiency is doing things right; effectiveness is doing the right things.” — Peter Drucker 🟢 Strong administration management is not a support function—it is a strategic enabler. Defining objectives and determining the best course of action to achieve them. Sub-Functions: Goal setting Policy formulation Resource forecasting Risk assessment CORE FUNCTIONS OF ADMINISTRATION MANAGEMENT 1. Planning Structuring tasks, roles, and responsibilities to ensure smooth execution. Sub-Features: Organisational structure design Job roles and authority mapping Workflow alignment 2. Organising Ensuring the right people are in the right roles. Key Activities: Recruitment & onboarding Training & development Performance evaluation 3. Staffing ADMIN AND ERP: COMPREHENSIVE GUIDE Guiding employees toward organisational goals. Includes: Leadership Motivation Communication Supervision CORE FUNCTIONS OF ADMINISTRATION MANAGEMENT 4. Directing Monitoring performance and correcting deviations. Control Tools: Performance metrics Internal audits Compliance checks Feedback systems 5. Control ADMINISTRATIVE SUPPORT AREAS Records & documentation Facilities & asset management Vendor & contract administration Policy compliance 🟢 Effective administration integrates structure, people, and control mechanisms into one cohesive system. ADMIN AND ERP: COMPREHENSIVE GUIDE Future of Administration Management Align administration with organisational strategy Standardise processes before automation Invest in ERP user training Ensure data governance and security Continuously review and optimise workflows BEST PRACTICES, SUMMARY & CONCLUSION Resistance to change Poor data quality Inadequate training Over-customization of ERP systems Challenges to Watch AI-assisted workflows Predictive analytics Paperless administration Cloud-based ERP ecosystems Administration Management is evolving from manual coordination to digitally orchestrated governance. By integrating core administrative functions with ERP systems, organizations can achieve efficiency, transparency, scalability, and strategic agility. Administration is a strategic function Core functions form the management foundation ERP is a catalyst for digital transformation Continuous improvement is essential for long-term success Tigernix Pte Ltd Tel: +(65) 6760 6647 / +(65) 6760 6012 Email: info @tigernix.com Address: 21, Woodlands Close, #05-47 Primz Bizhub, Singapore 737854 www.tigernix.com ADMIN AND ERP: COMPREHENSIVE GUIDE